We're here to help
National Grid NY is providing you new information on your energy use through the Home Energy Reports program. It's part of our ongoing efforts to help our customers save energy and money.
Contact us
- Email:
- EnergyReportsNY@efi.org
- Phone:
- 877-620-1930
Frequently asked questions
About the neighbor comparison
- How did you choose the homes used in my neighbor comparisons?
- What if there are good reasons that my household uses more energy than my neighbors?
- I have certain life or housing circumstances, such as energy-intensive medical equipment, that prevent me from reducing my energy use. So how can these reports help me?
- How can my efficient neighbors manage to use so much less energy than me?
- How do you determine the size of my home and how do I update it?
About the neighbor comparison
How did you choose the homes used in my neighbor comparisons?
What if there are good reasons that my household uses more energy than my neighbors?
Our goal is to provide you with a comparison that is valid and meaningful. Currently, our report comparisons include a group of similar, nearby, occupied homes. Our research shows that for almost all residents, this provides a good indication of typical usage.
However, there are some factors for which we don’t account, such as the number of occupants in the home and special loads like hot tubs and swimming pools. You can provide additional information about your home in the "About My Home" section of this website or by calling (877) 620-1930, and we will use it to enhance your neighbor comparison.
To learn more about what uses most the most in your home, please visit our online home energy assessment.
I have certain life or housing circumstances, such as energy-intensive medical equipment, that prevent me from reducing my energy use. So how can these reports help me?
How can my efficient neighbors manage to use so much less energy than me?
How do you determine the size of my home and how do I update it?
About the program
How do you compare my combined electricity and gas use?
What is the purpose of the program?
What is in the Home Energy Report?
Home Energy Reports are designed to provide new information to help you understand your home's energy use and find smart ways to make your home more efficient. Each report will provide you with new information including:
- Information on your home's energy use: For the first time, you'll be able to see your home's energy use in the context of the energy use of your neighbors' homes that are nearby and similar in size.
- Progress tracking: You'll also see how your home's energy use changes over time and across seasons.
- Ideas on Energy Efficiency: On each report, you can find ways to save energy, including information on the rebates and other special programs we offer.